Last Updated: June 2026
At KPYard, we are committed to delivering your orders safely and efficiently.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on Sundays and public holidays.
- During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Time
Within India
- Estimated delivery time: 3–10 business days
International Shipping
- Delivery times vary by destination and may take 7–21 business days depending on customs and local courier services.
Please note that delivery times are estimates and may vary due to factors beyond our control.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- Free shipping promotions may be available on selected products or orders.
Order Tracking
Once your order has been shipped, you will receive tracking information via email, SMS, or WhatsApp (where available).
Delayed Deliveries
While we work hard to meet estimated delivery times, delays may occur due to:
- Weather conditions
- Public holidays
- Courier service disruptions
- Customs clearance (for international orders)
- High order volumes
KPYard is not responsible for delays caused by third-party shipping carriers.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
- Delivery delays may occur.
- Additional shipping charges may apply for re-delivery.
- KPYard is not responsible for orders delivered to incorrectly provided addresses.
Damaged or Lost Packages
If your order arrives damaged or appears lost in transit:
- Contact us within 48 hours of delivery.
- Provide your order number and photos (if applicable).
- We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
For shipping-related questions, please contact:
📧 contact@kpyard.com