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Delivery & Return Policy



At Kpyard, we are committed to delivering your orders quickly and safely across India.

Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

  • Standard delivery: 3–7 business days.
  • Delivery times may vary depending on your location and courier availability.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout.
  • Free shipping may be available on selected products or promotional offers.

Order Tracking

  • Once your order is shipped, tracking details will be provided via email, SMS, or WhatsApp.

Delivery Delays

  • Delivery may occasionally be delayed due to weather conditions, courier issues, public holidays, or other unforeseen circumstances.

Return Policy

We want you to be satisfied with your purchase.

Return Eligibility

You may request a return if:

  • You receive a damaged product.
  • You receive a defective product.
  • You receive an incorrect item.

Return Request Period

  • Return requests must be submitted within 7 days of receiving the product.

Non-Returnable Items

The following items are generally not eligible for return:

  • Personal care products after opening.
  • Used or damaged products caused by misuse.
  • Products without original packaging.

Return Process

  1. Contact our customer support team.
  2. Provide your order number and photos of the product.
  3. After verification, return instructions will be provided.

Refund Policy

  • Approved refunds will be processed within 5–10 business days.
  • Refunds will be credited to the original payment method or as store credit, depending on the situation.

Cash on Delivery (COD) Orders

  • Refunds for COD orders may be processed through bank transfer, UPI, or store credit after verification.

Contact Us

For delivery, return, or refund-related questions, please contact:

Kpyard

Email: info@kpspoint.com

Website: www.kpyard.com

Customer Support: Monday – Saturday, 9:00 AM – 6:00 PM
































privacy policy

Privacy Policy

Last Updated: [Date]

Welcome to Kpyard.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase products from us.

1. Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Mobile number
  • Shipping and billing address
  • Payment information
  • Order history
  • IP address and browser information

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Send order updates and notifications
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

3. Payment Information

Payments made on Kpyard.com are processed through secure third-party payment gateways. We do not store your complete debit card, credit card, or banking information on our servers.

4. Sharing of Information

We do not sell or rent your personal information. Information may be shared with:

  • Delivery and logistics partners
  • Payment service providers
  • Government authorities when required by law

5. Cookies

Our website may use cookies to improve user experience, remember preferences, and analyze website traffic.

You may choose to disable cookies through your browser settings.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

9. Children's Privacy

Our website is not intended for children under the age of 18 without parental supervision.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Kpyard

Website: Kpyard.com

Email: contact@kpyard.com

Phone: +91 8848703120

Address: Kerala, India

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