Collection: Flood, Fire & Gas Safety

Frequently asked questions

💰 How much is shipping?

Free standard shipping on all U.S. orders

International shipping rates are calculated at checkout

📦 How can I track my order?

Once your order ships, we'll email you a tracking number so you can follow your package in real time.

You can also track your order anytime on our Order Tracking page.

🌎 Do you ship internationally?

Yes, we ship to most countries worldwide. Delivery times may vary depending on your location.

❗ What if my package is delayed?

While most orders arrive on time, occasional delays may occur due to weather or carrier issues.

If your order hasn't arrived within the estimated timeframe, please contact us at contact@kpyard.com and we'll assist you right away.

📦 What if my item arrives damaged?

If your smart plug arrives damaged or defective, contact us within 7 days of delivery with photos, and we'll send a replacement or issue a refund.

🔄 Can I change my shipping address after ordering?

If your order hasn't shipped yet, we can update your address. Please contact us as soon as possible.

All orders are securely processed and shipped with tracking. The ESO15-TB is FCC and ETL certified for safety and reliability.