Privacy Policy

Privacy Policy

Effective Date: August 17, 2026

Last Updated: August 17, 2026

Website: kpyard.com

Contact Email: contact@kpyard.com

Welcome to KP Yard ("we," "our," or "us"). We are committed to protecting your privacy and ensuring your personal information is handled with care, security, and respect.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and shop at kpyard.com, serving customers across Saudi Arabia, the United Arab Emirates, Qatar, Bahrain, Kuwait, and the wider GCC region.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information directly from you when you interact with our website, place an order, or communicate with our support team.

A. Personal Information You Provide

  • Contact Information: Name, email address (contact@kpyard.com), phone number, and delivery/billing address.

  • Order & Transaction Details: Items purchased, order dates, payment status, and delivery instructions.

  • Payment Information: Payment card details, billing address, or digital wallet details. (Note: All payment data is processed securely through PCI-DSS compliant third-party payment gateways; we do not store full credit/debit card details on our servers).

  • Communications: Inquiries, feedback, or customer support messages sent via email or contact forms.

B. Information Collected Automatically

  • Device & Usage Data: IP address, browser type, operating system, pages viewed, time spent on pages, and referring URLs.

  • Cookies & Tracking Technologies: Small data files used to remember cart contents, enhance user experience, and analyze site performance.

2. How We Use Your Information

We use the information we collect to:

  • Process & Fulfill Orders: Process payments, handle logistics, and deliver free shipping orders across Saudi Arabia, UAE, Qatar, Bahrain, and Kuwait.

  • Customer Support: Answer inquiries, process returns/replacements, and send shipping/tracking updates.

  • Enhance Website Performance: Optimize store navigation, checkout flows, and catalog performance.

  • Marketing & Promotions: Send updates, promotions, and special offers (you may opt out at any time).

  • Security & Fraud Prevention: Detect, prevent, and protect against fraudulent transactions and unauthorized access.

  • Legal Compliance: Comply with applicable commercial, e-commerce, and personal data protection regulations across our operating jurisdictions.

3. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. We share data only with trusted third-party service providers strictly necessary to run our business:

  • Logistics & Courier Partners: To deliver orders to your shipping address across the GCC.

  • Payment Gateway Processors: To securely process online transactions.

  • Hosting & Technology Providers: To maintain website reliability, security, and performance.

  • Legal & Regulatory Authorities: When required by law, subpoena, or to protect the legal rights and safety of KP Yard and its customers.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking tools to:

  • Keep items stored in your shopping cart.

  • Understand customer preferences and browsing patterns.

  • Improve site functionality and speed.

You can set your browser to refuse all or some cookies. However, disabling cookies may prevent certain features of the store (such as the cart or checkout) from working properly.

5. Data Security

We implement strict administrative, technical, and physical security safeguards (including SSL encryption) to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

6. Your Rights & Choices

Depending on your local regulations (such as Saudi Personal Data Protection Law - PDPL and UAE Data Protection Law), you have the right to:

  • Access & Review: Request a copy of the personal information we hold about you.

  • Correction: Request corrections to any inaccurate or incomplete personal data.

  • Deletion: Request the deletion of your personal data, subject to legal and financial record-keeping requirements.

  • Marketing Opt-Out: Unsubscribe from promotional emails at any time by clicking the "Unsubscribe" link at the bottom of our emails or contacting us directly.

To exercise any of these rights, please email us at contact@kpyard.com.

7. Third-Party Links

Our website may contain links to external sites (e.g., payment gateways, social media channels, or courier tracking tools). We are not responsible for the privacy practices or content of third-party platforms. We encourage you to read their respective privacy policies.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or applicable laws. Any updates will be posted on this page with a revised "Last Updated" date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us: